Ollio Privacy Policy

Last updated: 12 August 2025

Ollio Studio (“Ollio”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR), the ePrivacy Directive, and other applicable laws.

By using our website or services, you agree to the terms of this Privacy Policy.

You can also view our Cookie Policy for details on how we use cookies and similar tracking technologies.

1. Who We Are

Ollio Studio provides subscription-based website design and hosting services for small businesses. We are based in Ireland and operate within the EU.

Contact details:
Ollio Studio
Russellstown
Athy
Kildare
Ireland
R14 FW27

info@ollio.studio

We are the data controller of your personal data for the purposes of GDPR.

2. The Information We Collect

We collect personal data directly from you when you:

  • Sign up for our services.

  • Contact us via email, our website, or social media.

  • Use our website (via cookies and analytics tools).

We may also receive personal data indirectly from:

  • Social media platforms (when you interact with our content).

  • Publicly available business directories.

  • Referrals from trusted partners, where you have provided consent.

Types of personal data we collect:

  • Contact details – name, email address, phone number.

  • Business details – company name, industry, website preferences.

  • Billing details – payment information (processed securely via our payment provider).

  • Technical data – IP address, browser type, device type, pages visited, time spent on site.

We do not intentionally collect sensitive personal data unless necessary for the service and provided with your explicit consent.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage your subscription.

  • Process payments and manage billing.

  • Communicate with you about your account, service updates, and support.

  • Improve and optimise our website and services.

  • Prevent fraud and enhance website security.

  • Comply with legal and regulatory obligations.

We do not sell your personal data to third parties.

4. Legal Bases for Processing

We process your personal data under GDPR on the following legal bases:

  • Contract – to deliver the services you have requested.

  • Consent – for optional uses such as marketing emails and non-essential cookies.

  • Legal obligation – for tax, accounting, and other legal compliance requirements.

  • Legitimate interest – for improving our services, preventing fraud, and ensuring website security.

5. Direct Marketing and Email Preferences

If you opt in, we may send you marketing communications about our services. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us at 📧 info@ollio.studio.

6. Automated Decision-Making and Profiling

We do not make decisions based solely on automated processing that have legal or significant effects on you.

If you consent to marketing cookies, platforms such as Google Ads and Meta (Facebook/Instagram) may profile your activity to deliver relevant advertisements. This profiling is based on your browsing behaviour and preferences. You can opt out at any time via our Cookie Policy or your ad settings with those providers.

7. How We Share Your Data

We may share your personal data with:

  • Hosting provider – Squarespace (website hosting).

  • Payment processor – Stripe (billing and payments).

  • Analytics provider – Google Analytics (site usage analysis).

  • Advertising platforms – Google Ads, Meta (marketing, only with consent).

  • Email service provider – for account and marketing communications (only if you opt in).

Some providers may transfer data outside the EEA. Where this happens, we use safeguards such as:

  • The EU–US Data Privacy Framework (for eligible US providers).

  • Standard Contractual Clauses approved by the European Commission.

8. Cookies and Tracking Technologies

We use cookies to operate our site, analyse traffic, and personalise content. Some cookies are strictly necessary; others are only used if you consent.

In addition to the cookies and tracking technologies listed in our Cookie Policy, we may occasionally implement other third-party tools for analytics, advertising, or functionality improvements. These tools will be deployed and managed in accordance with this Privacy Policy and applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Full details, including a list of cookies we use, their purposes, and how to manage them, are available in our Cookie Policy.

9. Data Retention

We retain personal data for the duration of your subscription and for up to six (7) years after termination, unless a longer retention period is required by law or necessary to resolve disputes, enforce agreements, or comply with legal obligations. After this period, personal data will be securely deleted or anonymised.

We keep your personal data to:

  • Provide our services.

  • Meet legal, tax, and accounting obligations.

  • Resolve disputes and enforce agreements.

Typical retention periods:

  • Account and subscription data – for the life of your account.

  • Billing records – 7 years (tax law requirement).

  • Analytics data – up to 26 months.

10. Children’s Data

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

11. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict how we process your data.

  • Withdraw consent for marketing at any time.

  • Receive a copy of your data in a portable format.

To exercise your rights, contact us at 📧 info@ollio.studio.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
https://www.dataprotection.ie/

12. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. While we strive to protect your information, no method of transmission over the internet is 100% secure.

13. Governing Law and Jurisdiction

This Privacy Policy, its subject matter, and any disputes or claims arising from it are governed by the laws of the Republic of Ireland. The courts of the Republic of Ireland shall have exclusive jurisdiction over any such disputes or claims.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version. If we make significant changes, we will notify you directly or via a notice on our website.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Ollio Studio
Russellstown
Athy
Kildare
Ireland
R14 FW27

info@ollio.studio